Fix a mismatch
To view and fix a mismatch, open it by clicking View item in the reconciliation list. The Details section shows the mismatch details:
- Mismatch
The value that doesn't match: Amount, Purchase trade amount, Market trade amount.
- System value
The value stored in the FA system.
- Source value
The value received from the external data source.
- Difference %
The difference between the system value and the source value in percent.
You can fix a mismatch in one of the ways:
Correct the system data so that it matches external data.
Have the mismatch corrected by your counterparty.
Mark a mismatch as solved in case this is a known issue that you don't need to fix.
Correct the system value
To correct the value stored in the FA system:
Open FA Back and find the portfolio position or cash account.
Correct the values in the position or cash account transactions.
After you correct the values in FA, the item isn't shown as a mismatch anymore.
Have a mismatch corrected by your counterparty
Contact your counterparty to correct the mismatch and send it in a new reconciliation file. The item will not be shown as a mismatch anymore.
Mark a mismatch as solved
To mark a mismatch as solved, open the item and click Mark as solved. The item will not be shown as a mismatch anymore.